Terms of Service

1. Agreement

“We” and “us” means Wallis Auto Detail, owned by Johnson Wallis, of Marble Falls, Texas. “You” means the person requesting or purchasing services, who must be the owner of the vehicle, vessel or aircraft or be authorised to act for the owner. By requesting a quote, booking work or using this site, you agree to these terms.

2. Estimates and pricing

The published rate card and the website calculator give estimates based on typical condition. The final price is confirmed before work begins. Vehicles that are heavily soiled, oxidised, contaminated or neglected take longer and may cost more; we will always tell you before starting.

Paint correction, ceramic coating, paint protection film and aviation work are quoted in person after inspection. We do not give firm quotes for that work over the phone.

3. Booking, deposits and payment

Online booking and payment are processed by Square. Every booking requires a deposit at the time of booking to secure the slot and reduce cancellations and no-shows; the amount is shown before you confirm. The balance is due on completion unless we agree otherwise in writing. We accept the payment methods offered through Square at checkout.

All services except aviation work are subject to Texas sales tax, currently 8.25%.

4. Rescheduling, cancellation and no-shows

Plans change and so does the weather. Call or text 512-755-1842 as early as you can to move an appointment and we will do our best to accommodate you. If you cancel at short notice, miss an appointment, or the vehicle is not available or accessible when we arrive, we may retain the deposit to cover the reserved time and travel.

5. Access, power and water

For mobile work we bring our own water and plug into a standard outlet for power. We need safe, legal access to the vehicle and reasonable room to work around it. For work at your home or business, please make sure we are permitted to be on the property.

6. Vehicle condition and personal belongings

Please remove valuables and personal items before your appointment. We are not responsible for cash, electronics, documents or other items left in or on the vehicle. Tell us in advance about aftermarket wraps, repainted panels, existing damage, sensitive electronics, or anything fragile, so we can adjust our process.

7. Results and pre-existing conditions

Detailing improves a surface; it does not make an old surface new. Deep scratches, etching, rock chips, failed clear coat, dents, worn or torn upholstery, permanent stains and prior poor bodywork may not be fully correctable, and attempting to correct thin or compromised paint carries risk that we will discuss with you first. We will tell you what we realistically expect to achieve before we start.

8. Our 24-hour policy

If, within 24 hours of completion, you see something we missed within the agreed scope of work, tell us and we will put it right at no charge. This covers workmanship on the service you booked. It does not cover new dirt, new damage, weather, normal use, or work that was not part of the agreed scope.

9. Coatings, films and any written warranty

Where a manufacturer warranty applies to a ceramic coating or paint protection film, its terms, registration and maintenance requirements govern that warranty and will be provided with the work. Coating and film performance depends on correct aftercare; failure to maintain the vehicle as advised can void coverage.

10. Aviation work

Aircraft detailing is carried out under separate written terms appropriate to the aircraft, the operator and the location, and subject to our aviation insurance. Those terms take precedence over this page for aviation work.

11. Photography

We may photograph or video vehicles before, during and after work for our portfolio, website and social media, generally without identifying you or showing full license plates. Tell us before the appointment if you do not want your vehicle featured and we will respect that.

12. Limitation of liability

We carry insurance appropriate to the work we do. To the fullest extent permitted by Texas law, our total liability for any claim connected with a job is limited to the amount you paid for that job, and we are not liable for indirect, incidental or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

13. The website

The content, design, text and images on this site belong to Wallis Auto Detail or are used with permission, and may not be copied or reused without our consent. The site is provided “as is”; calculator and estimate figures are for guidance only and are not an offer.

14. Text messages

Program. Wallis Auto Detail sends account and customer-service text messages: one-time login codes, appointment confirmations and reminders, and replies to enquiries you send us.

Consent. You opt in by entering your mobile number on our website or in the booking flow and checking the box agreeing to receive texts, or by texting START to 737-265-6349. Consent is not a condition of purchasing any product or service.

Frequency and cost. Message frequency varies with your activity. Message and data rates may apply, per your mobile plan. We are not responsible for charges from your carrier.

Opt out and help. Reply STOP to any message to unsubscribe; you will get one confirmation and then no further texts. Reply HELP for help, or contact us at 512-755-1842. Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your number.

15. Governing law

These terms are governed by the laws of the State of Texas. Any dispute will be handled in the state or federal courts serving Burnet County, Texas.

16. Changes

We may update these terms. The version in effect is the one published here on the date you book. The date at the top shows when this page last changed.

17. Contact

Wallis Auto Detail — Marble Falls, Texas.
Call or text 512-755-1842, Monday to Friday, 8am–6pm.